We are often asked about:
Check-in is possible from 2pm on the day of arrival. Please contact the reception if arrival is later than 6pm.
Check-out is until 11am.
Reservation directly via the Hotel & Hotel’s website
Cancellation must be made in writing per. mail no later than 2pm the day before arrival. In the event that a booking is not cancelled in accordance with this, we reserve the right to charge the full amount of the booked stay.
Reservation via booking portals such as Booking.com, Expedia, Hotels.com, etc.
If you cancel a booking booked via online booking portals, please refer to the conditions on the confirmation of your booking from the portal. All changes to your reservation must also be made directly via the online portal.
Cancellation must be made in writing in accordance with the agreed conditions.